More people have access to the web than ever before and as for-profit businesses have revolutionized their models, often, limited by resources, nonprofits have been left behind. As customer expectations rise, it has become important that nonprofits embrace new technological solutions, so where should you begin? Adding technology solutions to your organization may certainly help…
Monthly-giving, recurring donations or sustainer, a gifting program that allows supporters to donate automatically on a recurring basis has become integral to the nonprofit industry. You should definitely research starting one and here are few reasons why. Sustainer programs are cheaper than one time donations. Sustainer donors are often more interested in the effect of…
Congratulations on caring about donor segmentation! Building positive relationships with donors is vital to the success of a nonprofit organization and understanding the demographics, communication style or interests of individual donors, enables you to target those who share similar interests, cutting down on wasted manpower while positively engaging clients. Caring about donor segmentation means you…
Whether you’re wanting to organize and automate your work, show your board more metrics, or just want to build better relationships, knowing the necessary information about donors, volunteers, and sponsors can determine how, when, and where to best engage. If you have not modernized your data collection with a Customer Relationship Management system, or CRM,…
Have you thanked your donors lately? Hmm… Those email solicitations might be causing more harm than good. If you’re not putting as much effort into thanking your donors and demonstrating the impact of their gifts over time as you are in asking for money, they might be less likely to renew. Then you’re left scratching…
After attending a truly amazing event and meeting some incredible people last week, I happened upon an article about a previously unrecognized condition that I believe I have: the Introvert’s Hangover. Its symptoms are similar to what one might expect the day after consuming more than a moderate amount of alcohol. It primarily affects introverts…
This is the third of a three-part post. You can also start from the beginning or check out Part 2. #2 Free Knowledge Users for Nonprofits Why? Knowledge is Power Salesforce is withholding Knowledge. The Power of Us Program doesn’t give nonprofit users access to Knowledge. Notice I’m being very careful to capitalize. I want all…
This is the second of a three-part post. You can also start from the beginning or jump a head. #4 Full Gmail & Google Calendar Support Why: Stakeholder relationship management is a farce without managing conversations A mysterious admin notification arrived last week. On September 15, Salesforce will be enabling some sort of Gmail integration in…
I’m on my eighth annual Dreamforce pilgrimage–excited for the new announcements that will define this year’s Salesforce User and Developer Conference, and while I won’t speculate about what the announcement will be, I will propose six enhancements or features that I would like to see incorporated into the Salesforce Foundation’s Power of Us Program. Let us know…
Let’s talk about the benefits of pooling organizational and technical resources, and working together to do more than one organization can alone. This has application beyond Public Media, and the three greatest benefits I see will be cost savings, higher levels of quality service, and a reduction of risk. And, there’s still plenty of room…
