One can’t really over-emphasize how important the Salesforce admin role is in a nonprofit org. Not only are you responsible for the data and the quality of the reporting, but you have people who need you to show them the way, through your example, your service to them, and through the resources you share. Their perceptions…
For those of you reading who made it to Dreamforce this year, congratulations, you survived it! Dreamforce ’14 was bigger and more exciting than ever, with over 135,000 attendees and a dizzying number of options to pack into just a few days. It’s changed substantially from my first attendance in 2008, where only 12,000 people seemed…
Which metrics, or program performance indicators are most crucial? What much you capture and what should you report? Cloud information systems enable us to capture vast amounts of information and help us organize and find meaning in the data; but which will be the telling factors when you look to evaluate nonprofit program performance and…
Every single project with our Salesforce clients involves a component of turning your data into actionable information. Here’s video playlist (none longer than 4 minutes!) that we use to help prepare our community of nonprofit database coordinators, accidental admins, and data geeks alike prepare for richer conversations about nonprofit reporting and dashboards. As you’re watching, don’t…
As the Salesforce Foundation continues to grow and evolve, it has continued to renew its commitment to making powerful nonprofit CRM, integration, and reporting tools available freely for organizations eligible for its 10 free license programs, and at very low costs thereafter. And we continue to see new evidence of that commitment in the form…
Despite whether you are new to Salesforce or you are still deciding whether or not nonprofit program management in Salesforce is right for you, you have likely realized that making this system work for your nonprofit’s specific needs isn’t exactly straightforward. When navigating such a sophisticated system as a beginner, it’s easy to become overwhelmed with…
Have you thanked your donors lately? Hmm… Those email solicitations might be causing more harm than good. If you’re not putting as much effort into thanking your donors and demonstrating the impact of their gifts over time as you are in asking for money, they might be less likely to renew. Then you’re left scratching…
