Define, Measure and Report Outcomes with Outcome Management

Name the change you exist to make, then measure it where the work happens.

Runs mid-engagement, once the foundation is in place

Outcomes work fails when the framework lives in a strategy document and the data lives everywhere else. This module configures Outcome Management: your outcomes, the indicators that evidence them, and the connections tying results to the programs and benefits that produce them. You finish with impact reporting drawn from delivery data, not reconstructed for each funder.

Where this falls

Step 6 in the Agentforce Nonprofit Programs with Data Migration

The Agentforce Nonprofit Programs with Data Migration runs its modules in sequence. Every engagement includes each step, whether or not it has a page here yet.

Before this

Manage and Deliver Care with Common Components

You are here

Define, Measure and Report Outcomes with Outcome Management

After this

Salesforce Data Import Planning

Every module ends the same way

Your team drives, and the documentation is yours to keep.

Talk through a plan →