Refund Policy

At Buzzbold, LLC, we are committed to delivering high-quality services and products to our business partners. We understand that there might be occasions when you are not satisfied or when changes in circumstances occur. This policy outlines the conditions under which refunds will be considered.

Services Already Rendered:

• Payments for services that have already been provided or commenced are generally non-refundable.
• If you believe the delivered services do not meet the agreed-upon standards or terms in the Service Agreement, Statement of Work, or Change Request, please contact our Customer Service team at billing@buzzbold.com or +1 (855) 314-2899. We are committed to addressing your concerns and will work with you to find a satisfactory resolution, which may include service corrections, future service credits, or other mutually agreed-upon remedies.

Payments Subject to Agreements:

• For customers with a Service Agreement, Statement of Work, or Change Request in place, the terms and conditions of those agreements will prevail. Any refunds, credits, or adjustments will be provided in accordance with the specific terms of the respective agreement.
• Customers are encouraged to familiarize themselves with the terms of their specific agreements, especially the sections related to billing, payments, and refunds.

Cancellation of Ongoing Services:

• If you wish to cancel an ongoing service for which payment has been made but the service has not been rendered, please contact our Customer Service team. Refunds for such cancellations will be assessed on a case-by-case basis, considering the work that has already been initiated and any costs incurred by Buzzbold, LLC.

Product Returns:

• If your purchase involves physical products, returns and refunds will be subject to our product return policy. Products must be returned in their original condition, and shipping charges may not be refundable. Please consult the product return policy for specific details.

Refund Process:

• Approved refunds will be processed to the original form of payment within 30 business days of approval.
• Buzzbold, LLC reserves the right to provide refunds in the form of service credits or future discounts, especially in situations where services have been partially rendered.

Contact:

• For any queries, concerns, or to initiate a refund request, please reach out to our Customer Service team at billing@buzzbold.com or +1 (855) 314-2899.

This Refund Policy is subject to change without notice. We encourage our customers to review this policy periodically.